SAR have demonstrated a willingness to be flexible and responsive to the needs of the hospital. The company has engaged as required with hospital management any issues highlighted have been responded to in a timely manner. It is my opinion that this company could be considered for any contract within the public or private sector, based on their performance in this contract.

SAR and its management team provide this department with an exceptional high standard of service which includes static guard, key holding, customer services, invoicing, reporting etc. Their contract management is of a very high standard with regular meetings and updates. I would recommend SAR for any future contracts, would be 100% assured that they can deliver a high class service and must state that they are a pleasure to deal with.

When awarded the Security contract, SAR seamlessly took over the provision of all services. The services provided are of the highest quality. The Account Manager is always on call and all matters are dealt with immediately and in a professional manner. Detailed reports on scheduling and expenditure are submitted as required.
As Contract Manager for Dublin City Council, I have no hesitation in recommending SAR Security as service providers.

I have found the company and their staff to be very easy to deal with, dependable, co-operative and very professional. The response of the security staff and contract management to any problems, requests or requirements presented by the hospital has been excellent

SAR have approached the delivery of security services at University Hospital Waterford in a proactive and cooperative manner and have cooperated and worked closely with both the Hospital Management and the nominated Hospital contact person for Security.

We have found their day and night time staff and supervisory visits to be consistent and reliable and have no hesitation in renewing their contract each year. I would recommend their services for any similar business.

SAR have exceeded the specification set out in the SJH tender and are now viewed as a Key Strategic Supply Partner. I can confirm they have supported the hospital during times of significant budgetary reduction through cost reduction exercises but never compromising on security standards.

I wish to thank you for the excellent security service provided by your company to Dublin City Council over the past ten years. In particular, I would like to pay tribute to your senior management for their unstinting support and commitment to a quality service throughout the contract.